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Digital Content Specialist – Audit & Knowledge Management
Job Description
Location: Toronto, ON (Hybrid)
Employment Type: Full-time
- Content Authoring & Management:
Develop and update audit-related content using DITA, XML, and HTML. Publish and maintain high-quality content in our global content management systems (CMS), with a preference for Tridion Docs. - Strategic Content Deployment:
Provide guidance on global content deployment and adoption strategies, including planning, training, communications, and performance monitoring. - Stakeholder Collaboration:
Work closely with global, regional, and local stakeholders to promote content adoption, ensure alignment with audit standards, and support change management efforts. - System Development & Testing:
Act as a subject matter expert in the development of future-facing audit content platforms. Participate in requirements gathering, testing, and feedback sessions. - Project Leadership:
Lead or contribute to project planning, manage timelines and scope, coordinate internal resources, and ensure seamless project delivery with comprehensive documentation.
- Experience:
- 2–3+ years working with DITA, XML, and HTML in a digital content authoring environment
- Hands-on experience with component content management systems (CCMS), ideally Tridion Docs
- Experience in global or enterprise-level content publishing or technical documentation
- Skills & Strengths:
- Strong analytical and problem-solving mindset with attention to detail
- Strategic thinker with the ability to develop and execute adoption strategies
- Excellent communication skills and ability to work in cross-functional virtual teams
- Comfortable managing multiple tasks and projects in a fast-paced environment
- Education:
- Degree in Information Management, Technical Communication, Digital Media, or a related field preferred
- Work on strategic, high-visibility global projects
- Help shape the future of digital audit knowledge platforms
- Collaborate with experts across the globe
- Be part of a mission-driven team enabling audit excellence at scale
Meet Your Recruiter
Christopher Malcovish
Sr. Recruiter / Account Manager
As a Senior Technical Recruiter at Spirit Omega Staffing in Calgary, Alberta, I lead full-cycle recruitment for complex engineering and technology positions across multiple industries, with a strong emphasis on the oil and gas sector. With over 12 years of experience in talent acquisition and human resources, I bring a deep understanding of the unique workforce demands across sectors such as energy, biomedical, commercial property management, aerospace, and defense.
At Spirit Omega, I partner with hiring managers, C-suite leaders, and project stakeholders to deliver customized staffing solutions that align with business strategy and technical requirements. My expertise includes sourcing and securing high-caliber candidates for roles in software development, infrastructure, automation, mechanical and electrical engineering, and project management. I maintain and optimize applicant tracking systems (ATS), including Avature, and ensure a seamless candidate experience from outreach through onboarding.
I also work closely with immigration teams and third-party vendors to support workforce mobility and compliance in both Canadian and U.S. markets. A SHRM-CP certified professional, I hold a BA and MS in Human Resources Management and Services from Southern New Hampshire University.
My mission at Spirit Omega is to build diverse, qualified talent pipelines that fuel innovation and performance across the industries shaping our future — from energy and infrastructure to advanced technology and defense — with a special focus on oil and gas-related engineering roles that are critical to operational success and long-term sustainability.