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ServiceNow Developer
Job Description
- We are seeking a skilled ServiceNow Developer to join our dynamic team.
- The ideal candidate will play a key role in designing, developing, and implementing solutions on the ServiceNow platform, with a focus on HRSD, IT Service Management (ITSM), Strategic Portfolio Management (SPM), and App Engine.
- This role requires a developer who thrives in an agile environment, working closely with stakeholders to understand business needs, analyze problems, and deliver innovative ServiceNow solutions that drive efficiency, amazing customer experience and business value.
- Develop, configure, and customize ServiceNow applications based on business requirements.
- Collaborate with stakeholders to gather and analyze requirements, ensuring solutions align with business needs. Design and implement efficient workflows, integrations, and automation to enhance system functionality.
- Provide expertise in HRSD, ITSM, SPM, and App Engine, ensuring best practices and scalability. Work within an agile team, participating in sprint planning, daily stand-ups, and retrospectives.
- Troubleshoot and resolve technical issues, optimizing ServiceNow performance.
- Stay current with ServiceNow updates and industry trends, continuously improving platform capabilities.
- 3+ years of hands-on ServiceNow development experience. Expertise in HRSD, ITSM, SPM, and App Engine.
- Strong understanding of ServiceNow architecture, scripting (JavaScript, Glide), and API integrations. Experience working in an agile environment, collaborating with cross-functional teams.
- Ability to analyze business problems and translate them into effective ServiceNow solutions.
- Strong communication skills, with the ability to explain technical concepts to non-technical stakeholders. ServiceNow certifications (e.g., Certified System Administrator, Certified Application Developer) are a plus
Meet Your Recruiter
Christopher Malcovish
Sr. Recruiter / Account Manager
As a Senior Technical Recruiter at Spirit Omega Staffing in Calgary, Alberta, I lead full-cycle recruitment for complex engineering and technology positions across multiple industries, with a strong emphasis on the oil and gas sector. With over 12 years of experience in talent acquisition and human resources, I bring a deep understanding of the unique workforce demands across sectors such as energy, biomedical, commercial property management, aerospace, and defense.
At Spirit Omega, I partner with hiring managers, C-suite leaders, and project stakeholders to deliver customized staffing solutions that align with business strategy and technical requirements. My expertise includes sourcing and securing high-caliber candidates for roles in software development, infrastructure, automation, mechanical and electrical engineering, and project management. I maintain and optimize applicant tracking systems (ATS), including Avature, and ensure a seamless candidate experience from outreach through onboarding.
I also work closely with immigration teams and third-party vendors to support workforce mobility and compliance in both Canadian and U.S. markets. A SHRM-CP certified professional, I hold a BA and MS in Human Resources Management and Services from Southern New Hampshire University.
My mission at Spirit Omega is to build diverse, qualified talent pipelines that fuel innovation and performance across the industries shaping our future — from energy and infrastructure to advanced technology and defense — with a special focus on oil and gas-related engineering roles that are critical to operational success and long-term sustainability.