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Supply Chain Process Improvement Specialist
Job Description
- Participate in the development of a process framework, together with measures of process effectiveness for Supply Chain. Provide support in establishing standards, procedures, and processes for improvements across all sites. Prepare project quality assurance plans.
- Provide support in the development and maintenance of work programs, quality assurance plans, and audit plans.
- Participate in the development and recommendation of a business process framework, and in the implementation of effective and sustaining performance measures, business processes, procedures and improvement initiatives. Provide advice, guidance and ongoing assistance to process owners in other Supply Chain groups in these areas.
- Provide facilitation support internally to the Division.
- Provide support in the development and implementation of interface agreements with stakeholders external to the project.
- Develop and coordinate integrated training plans ensuring objectives of the Division and processes are being met.
- Develop communication plans consistent with overall process schedule and plans.
- Design and facilitate communications and integration forums to support divisional objectives.
- Lead audits to assess divisional staff in the execution of the Corrective Action Program.
- Maintain Corrective Action status reporting to meet the needs of the management team.
- Assist staff in the implementation of new business processes and the incorporation of necessary change management interventions.
- Provide, on an as-required basis, facilitation services, as requested.
- Establish performance objectives for processes in conjunction with process owners. Plan, execute, continually assess and make improvements as necessary.
- Create visual data models of business processes to be used for on-going analysis and communication purposes.
- Perform benchmarking and operating experience assessments in order to identify improvements to divisional business processes.
- Requires a knowledge of the principles of business methods, business processes, procedure development, organizational structure, change management and the practical application of these principles to ensure effective and efficient program implementation.
- Requires this knowledge to participate in the development of a process framework together with measures of process effectiveness and providing support in departmental standards.
- Requires knowledge of English, both in orally and written form, to effectively prepare concise, clearly understandable reviews, presentations, correspondence, process descriptions, procedures, guides and reports, and to discuss philosophy and requirements with others both internally and externally to Ontario Power Generation.
- This knowledge is considered to be normally acquired through the successful completion of a four-year university education, or by having the equivalent level of education.
- Requires experience in the areas of planning, organization, and change management associated with business improvement initiatives and strategic and quality programming.
- Requires a familiarity with business process improvement policies, principles, methods, procedures, standards, measures and communication systems.
- Requires experience to understand the interrelationship of departments, their areas of responsibility, contacts, sources of information, and the like.
- Requires this experience in order to recommend processes which will sustain the organization.
- A period of over 6 years, up to and including 8 years, is considered necessary to gain this experience.
- The individual must have solid experience (ideally 10+ years) in a Supply Chain setting and preferably have played an integral role in Supply Chain transformation, including Contract Management. In addition, the individual must be fluent in reading and interpreting contracts, this will be key in the transformation activities.
Meet Your Recruiter
Christopher Malcovish
Sr. Recruiter / Account Manager
As a Senior Technical Recruiter at Spirit Omega Staffing in Calgary, Alberta, I lead full-cycle recruitment for complex engineering and technology positions across multiple industries, with a strong emphasis on the oil and gas sector. With over 12 years of experience in talent acquisition and human resources, I bring a deep understanding of the unique workforce demands across sectors such as energy, biomedical, commercial property management, aerospace, and defense.
At Spirit Omega, I partner with hiring managers, C-suite leaders, and project stakeholders to deliver customized staffing solutions that align with business strategy and technical requirements. My expertise includes sourcing and securing high-caliber candidates for roles in software development, infrastructure, automation, mechanical and electrical engineering, and project management. I maintain and optimize applicant tracking systems (ATS), including Avature, and ensure a seamless candidate experience from outreach through onboarding.
I also work closely with immigration teams and third-party vendors to support workforce mobility and compliance in both Canadian and U.S. markets. A SHRM-CP certified professional, I hold a BA and MS in Human Resources Management and Services from Southern New Hampshire University.
My mission at Spirit Omega is to build diverse, qualified talent pipelines that fuel innovation and performance across the industries shaping our future — from energy and infrastructure to advanced technology and defense — with a special focus on oil and gas-related engineering roles that are critical to operational success and long-term sustainability.