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Spirit Omega Inc.
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http://www.spiritomega.com
http://www.spiritomega.com
USD
80
90
HOUR
true
Business Analyst
2026-02-03
2026-03-08
Employment Type:
Contract
Industry: Information Technology
Job Number: 54312633
Pay Rate: $80-90 / hour
Job Description
Business Analyst
Government of Alberta –Education and Childcare
Contract Term: February 16, 2026 – March 31, 2027
Remote with some on-site in Edmonton, Alberta
Contract Term: February 16, 2026 – March 31, 2027
Remote with some on-site in Edmonton, Alberta
Deadline to apply: Wednesday, February 4, 2026 by 12:00 PM MST
Overview
The Business Analyst provides business analysis consulting and operational project leadership for the Child Registration Service (CRT) within the Child Care Licensing Portal. The role supports the Alberta Child Care Accountability Program (established March 2025) by ensuring accurate assignment and maintenance of Child Care Participant Numbers (CCPNs), prevention of duplicate child records, and protection of public funding through auditable, policy‑aligned processes as it relates to administration of claims, claim payments and accurate disbursement of public funding. The BA manages development and control activities arising from program initiatives and interconnected services (Claims Submission, Adjustment Requests, Subsidy, and the upcoming Family Portal). Where a technology solution is envisioned, the BA ensures that systems and processes meet policy, user, privacy, and audit needs—identifying requirements, proposing alternatives, planning resources, and implementing effective business processes. A critical responsibility of this position is to identify and manage impacts to internal staff, licensed child care providers, and (as needed) families resulting from new tools and processes. The BA develops and implements change management strategies and procedures, and maintains effective working relationships across internal branches and external stakeholders to design and deliver effective, compliant solutions.
Coordinate and conduct activities to support Child Care Claims Unit operational requirements and initiatives, ensuring alignment with Division/Branch/Unit goals and objectives.
The Business Analyst provides business analysis consulting and operational project leadership for the Child Registration Service (CRT) within the Child Care Licensing Portal. The role supports the Alberta Child Care Accountability Program (established March 2025) by ensuring accurate assignment and maintenance of Child Care Participant Numbers (CCPNs), prevention of duplicate child records, and protection of public funding through auditable, policy‑aligned processes as it relates to administration of claims, claim payments and accurate disbursement of public funding. The BA manages development and control activities arising from program initiatives and interconnected services (Claims Submission, Adjustment Requests, Subsidy, and the upcoming Family Portal). Where a technology solution is envisioned, the BA ensures that systems and processes meet policy, user, privacy, and audit needs—identifying requirements, proposing alternatives, planning resources, and implementing effective business processes. A critical responsibility of this position is to identify and manage impacts to internal staff, licensed child care providers, and (as needed) families resulting from new tools and processes. The BA develops and implements change management strategies and procedures, and maintains effective working relationships across internal branches and external stakeholders to design and deliver effective, compliant solutions.
Coordinate and conduct activities to support Child Care Claims Unit operational requirements and initiatives, ensuring alignment with Division/Branch/Unit goals and objectives.
- Provide business information expertise and support related to CRT to the internal Branch staff. This includes business technology functions and planning and light project management.
- Ensure impacted users (internal staff, providers, families as applicable) understand new/changed processes by conducting reviews and walkthroughs of child search, CCPN assignment, enrollment, and data correction flows.
- Recommend approaches that achieve business objectives and data integrity, including controls, validation rules, duplicate‑prevention practices, and reconciliations across CRT, Claims, Adjustments, Subsidy, and Family Portal.
- Facilitate focus groups/requirements workshops to define business requirements and edge cases.
- Translate business requirements into detailed specifications and acceptance criteria to IT service designers and developers addressing policy, business rules, privacy, audit, and user needs.
Provide analytical and business support through data/statistical/operational analysis and policy option analysis.
- Assess business opportunities and risks (e.g., duplicate payments, provider error hot spots, subsidy/grant exposure) and develop/evaluate business cases.
- Lead working groups for program and system development/enhancements.
- Design and document procedures and job aids to enable accurate completion of business processes by staff and providers.
- Define user security/access needs and coordinate role‑based access design accordingly.
- Design operational reports and information management processes and workflows (e.g., duplicates queue, exception handling, reconciliation dashboards).
Project Management – Work closely with designated product owner staff in Strategic Design and Technology Integration Branch and Digital Development and Delivery team to support initiatives to improve service delivery and align with business plans.
- Provide input on schedules, strategies, and resource needs from delivery perspective; monitor work plans for completion of tasks.
- Develop and manage risk assessments and mitigation plans (e.g., double‑dipping risk due to duplicate CCPNs).
- Develop post‑implementation review strategies (e.g., duplicate rate trends, provider error rates, inquiry volumes).
- Participate in and monitor test activities to ensure system functions meet business requirements.
- Create system test strategies, plans, and scripts; conduct functional/integration/regression testing (child search/match, CCPN assignment, merge/split, security, navigation, reporting).
- Coordinate UAT plan; recruit participants, provide tester training, manage defect triage and resolution.
- Identify Decision/Change Requests and complete documentation for governance.
- Identify data conversion/cleanup requirements and manage transition/stabilization issues.
- Administer change management processes and provide status reporting; participate in outcome measurement.
Provide business analysis services for planning, feasibility, requirements, business case development, and process modeling for CRT and related services.
- Provide expertise for identification, development, implementation, and enhancement of CRT and interconnected services (Claims, Adjustments, Subsidy, Family Portal).
- Understand business needs and design solutions to simplify, improve, or automate operations while preserving auditability and privacy.
- Manage/participate in committees and project teams; develop proposals/options in response to identified needs.
- Review and evaluate system deliverables from a user perspective to ensure objectives are met.
Transitional Management – Manage organizational change resulting from enabling technology and process re‑engineering.
- Coordinate communications plans across multiple releases and stakeholder groups (internal staff, providers, families as applicable).
- Design and facilitate change management activities to ready users for new processes (e.g., Family Portal confirmations, dedupe workflows).
- Develop training strategies, plans, and materials; deliver web‑based and classroom training as needed.
- Design and deliver presentations to multiple audiences.
- Develop quality assurance processes to ensure data integrity and compliance with policies and procedures.
Qualifications & Background Checks
- Degree in Business Management or related discipline
- Data Architect experience 2-4 years
- Standard criminal record check is required prior to the start of the contract.
- Completion of mandatory training upon hire is required. which includes but not limited to Freedom of Information and Protection of Privacy Act, Security/Cybersecurity, Information Management, and Respect in the Workplace. There may also be other mandatory and/or optional training.
**We thank all applicants for applying, however only those considered for an interview will be contacted directly**
Spirit Omega is committed to a diverse and inclusive workplace. We welcome applications from anyone, including members of Indigenous peoples, Women, visible minorities, persons with disabilities, persons of minority sexual orientations and gender identities, and others with the skills and knowledge to productively engage with diverse communities.
Looking for more opportunities? Check out our website at jobs.spiritomega.com
Looking for more opportunities? Check out our website at jobs.spiritomega.com
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