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Program Manager – Technology Delivery & Deployment
Job Description
- Lead and coordinate cross-functional teams in delivering technology programs, projects, and deployments for assigned initiatives.
- Establish effective governance frameworks, ensuring alignment with business strategy, program objectives, and technology standards.
- Influence and foster shared accountability across all program stakeholders, including Deloitte Technology, business leaders, and Member Firms.
- Build and maintain strong relationships with key stakeholders to ensure alignment with organizational goals and delivery expectations.
- Provide clear, audience-specific communications through reports, dashboards, and status updates to sponsors, CIO advisors, and executive leadership.
- Drive engagement across multiple geographies, business units, and technical domains in a highly matrixed environment.
- Manage day-to-day activities of assigned projects and deployment teams, ensuring milestones, budgets, and quality standards are achieved.
- Develop and maintain master schedules, resource plans, and deployment timelines using enterprise collaboration and project management tools.
- Lead issue and risk management efforts—identifying potential challenges, driving remediation plans, and escalating as needed.
- Conduct ongoing program reviews to ensure compliance with methodologies, budgets, and governance processes.
- Oversee deployment planning and execution for implemented solutions across Deloitte Member Firms.
- Develop deployment artifacts, go-live readiness assessments, and post-implementation success tracking.
- Collaborate with stakeholders to optimize deployment value, minimize disruption, and ensure adoption of new solutions.
- Manage program budgets, forecasts, and variance reporting; take corrective actions to maintain financial health.
- Demonstrate financial acumen by optimizing resource allocation and maximizing return on investment.
- Track and report on delivery metrics and value realization for completed initiatives.
- Stay current on leading practices in program management, deployment methodologies, and delivery frameworks (Agile/SAFe).
- Support continuous improvement of delivery and deployment processes across Deloitte Technology.
- Document and share lessons learned to enhance organizational learning and efficiency.
- Bachelor’s degree in Information Technology, Business Administration, Engineering, or a related field.
- 10+ years of experience managing large-scale, complex technology programs in a global or matrixed organization.
- Proven ability to lead cross-functional delivery teams and manage multiple initiatives concurrently.
- Strong experience with SAFe/Agile methodologies and solid understanding of the Software Development Life Cycle (SDLC).
- Experience managing programs or deployments involving ServiceNow or other enterprise platforms.
- Excellent leadership, communication, negotiation, and stakeholder management skills.
- Demonstrated expertise in financial management, budgeting, and value tracking.
- Experience working with onshore/offshore delivery teams and external partners.
- Minimal travel required; role is primarily remote with occasional on-site collaboration.
- PMP, PgMP, or SAFe certification.
- Strong analytical and problem-solving skills.
- Ability to influence decision-making and drive alignment in a highly matrixed organization.
- Proven track record of improving delivery processes and outcomes through innovation and best practices.
Looking for more opportunities? Check out our website at jobs.spiritomega.com
Meet Your Recruiter
Christopher Malcovish
Sr. Recruiter / Account Manager
As a Senior Technical Recruiter at Spirit Omega Staffing in Calgary, Alberta, I lead full-cycle recruitment for complex engineering and technology positions across multiple industries, with a strong emphasis on the oil and gas sector. With over 12 years of experience in talent acquisition and human resources, I bring a deep understanding of the unique workforce demands across sectors such as energy, biomedical, commercial property management, aerospace, and defense.
At Spirit Omega, I partner with hiring managers, C-suite leaders, and project stakeholders to deliver customized staffing solutions that align with business strategy and technical requirements. My expertise includes sourcing and securing high-caliber candidates for roles in software development, infrastructure, automation, mechanical and electrical engineering, and project management. I maintain and optimize applicant tracking systems (ATS), including Avature, and ensure a seamless candidate experience from outreach through onboarding.
I also work closely with immigration teams and third-party vendors to support workforce mobility and compliance in both Canadian and U.S. markets. A SHRM-CP certified professional, I hold a BA and MS in Human Resources Management and Services from Southern New Hampshire University.
My mission at Spirit Omega is to build diverse, qualified talent pipelines that fuel innovation and performance across the industries shaping our future — from energy and infrastructure to advanced technology and defense — with a special focus on oil and gas-related engineering roles that are critical to operational success and long-term sustainability.