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Senior Business Systems Analyst – Learning Technology
Job Description
Duration: September 22, 2025 – May 29, 2026
Deloitte Global Technology is seeking an experienced Senior Business Systems Analyst (or Product Manager profile) to support the delivery of global learning technology initiatives. This role will act as a key bridge between business stakeholders and technology teams, ensuring that complex business needs are translated into clear, actionable solutions. The ideal candidate brings strong business analysis expertise, deep understanding of Agile/SDLC methodologies, and hands-on experience with Learning Management Systems (LMS), analytics, and system integration. Candidates must be able to work independently with stakeholders and demonstrate exceptional communication skills.
- Lead requirements gathering, analysis, documentation, and validation through workshops, interviews, and process reviews.
- Translate business needs into detailed user stories, functional specifications, and acceptance criteria.
- Partner with stakeholders, developers, and project managers to ensure alignment throughout the project lifecycle.
- Facilitate requirement prioritization, scope definition, and backlog refinement.
- Support project governance through risk tracking, issue management, and milestone coordination.
- Plan and lead User Acceptance Testing (UAT), including test case design, execution, and defect management.
- Provide clarification to development and QA teams to ensure delivered solutions meet business expectations.
- Contribute to process improvement, change management, deployment readiness, and end-user communications.
- Maintain comprehensive project documentation including workflows, data flows, and traceability matrices.
- Identify and communicate risks, dependencies, and mitigation strategies.
- 6+ years’ experience in business analysis or technology product management, ideally within global or enterprise environments.
- Bachelor’s degree in computer systems, business administration, or related discipline (Master’s degree a plus).
- Strong knowledge of business analysis methodologies, SDLC (Waterfall, Agile, SAFe), and IT delivery practices.
- Proven ability to collaborate across global, cross-functional, and matrixed environments.
- Advanced skills in Excel, PowerPoint, and Visio for analysis and documentation.
- Excellent communication skills with the ability to engage both technical and non-technical audiences.
- Demonstrated ability to manage competing priorities and deliver high-quality outcomes under tight deadlines.
- Strong problem-solving, critical thinking, and analytical skills with a focus on detail and accuracy.
- Experience supporting enterprise-scale SaaS implementations, upgrades, or integrations.
- Ability to work independently with business stakeholders, driving alignment and clarity without close supervision.
- Experience with Cornerstone LMS, Saba, or Cura (highly preferred).
- Knowledge of other learning experience platforms (e.g., LinkedIn Learning, Udemy, EdCast).
- Proficiency with analytics and reporting tools (e.g., Saba Analytics, Tableau, BI dashboards).
- Familiarity with APIs, data exchange platforms, and system integrations.
- Knowledge of SCORM, xAPI, AICC, and cmi5 standards for eLearning content.
- Experience with JIRA, Confluence, ServiceNow, or other enterprise project management tools.
- Exposure to data privacy, security, and compliance considerations in global HR or learning systems.
- Ability to lead cross-border workshops and navigate cultural differences in international teams.
- Certification(s) such as CBAP, PMI-PBA, CSM, or SAFe Agilist are highly desirable.
Looking for more opportunities? Check out our website at jobs.spiritomega.com
Meet Your Recruiter
Christopher Malcovish
Sr. Recruiter / Account Manager
As a Senior Technical Recruiter at Spirit Omega Staffing in Calgary, Alberta, I lead full-cycle recruitment for complex engineering and technology positions across multiple industries, with a strong emphasis on the oil and gas sector. With over 12 years of experience in talent acquisition and human resources, I bring a deep understanding of the unique workforce demands across sectors such as energy, biomedical, commercial property management, aerospace, and defense.
At Spirit Omega, I partner with hiring managers, C-suite leaders, and project stakeholders to deliver customized staffing solutions that align with business strategy and technical requirements. My expertise includes sourcing and securing high-caliber candidates for roles in software development, infrastructure, automation, mechanical and electrical engineering, and project management. I maintain and optimize applicant tracking systems (ATS), including Avature, and ensure a seamless candidate experience from outreach through onboarding.
I also work closely with immigration teams and third-party vendors to support workforce mobility and compliance in both Canadian and U.S. markets. A SHRM-CP certified professional, I hold a BA and MS in Human Resources Management and Services from Southern New Hampshire University.
My mission at Spirit Omega is to build diverse, qualified talent pipelines that fuel innovation and performance across the industries shaping our future — from energy and infrastructure to advanced technology and defense — with a special focus on oil and gas-related engineering roles that are critical to operational success and long-term sustainability.